Costs & Compliance
Directors and Professional Staff
Directors:-
Simon B Coupe – Managing Director & Senior Solicitor, Head of Family Department.
Emma Panchal – Director & Senior Solicitor, Family Department.
Solicitors:-
James Patterson – Senior Solicitor, Head of Private Client Department.
Executives:-
Raymond Cowburn – Chartered Legal Executive.
Consultants:-
Colin McGlue – Consultant & Senior Solicitor, Corporate & Commercial Department.
Practice Manager:-
Irene Hallas – Practice Manager.
Quality Control & Complaints
We always aim to offer a professional service, including client care, which is of the highest quality. Please let us know if we fall short of your expectations and we will immediately take corrective action.
In the unlikely event that this does not satisfy you, you should contact our practice manager Irene Hallas who will ensure that your complaint is dealt with in accordance with our firm’s complaints procedure. Irene’s contact details are:
Address: Coupe Bradbury, 48 Poulton Street, Kirkham, Lancashire, PR4 2AH,
Telephone: 01772 683000
E-mail: Irene.hallas@coupe-bradbury.com
If you wish to have sight of the firm’s written complaints procedure, please contact our offices and we will be pleased to send you a copy of this.
As is explained in the written complaints procedure, if you are not satisfied with our handling of your complaint, you can ask the Legal Ombudsman, P.O. Box 6806, Wolverhampton, WV1 9WJ to consider your complaint. The Legal Ombudsman will not consider your complaint until a period of eight weeks has elapsed since you first notified your complaint to us. You can rest assured that we will be doing our very best to satisfy your complaint well within the eight week period.
We must also mention that normally you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint, or within six years of the act or omission about which you are complaining having happened if this is earlier.
Some clients may not have the right to complaint to the Legal Ombudsman, for example:
- Most businesses (unless they are defined as micro-enterprises)
- Charities or clubs with an annual income of more than £1 million
- Trustees of a trust with an asset value of more than £1 million.
Costs Information
Residential Conveyancing
We can assist you in the sale or purchase of a property, whether the property is freehold or leasehold, mortgaged or mortgage free. We can also assist you with remortgaging your property.
Please contact us and provide details of the service that you require and we will provide you with an estimate of our professional costs plus VAT (including any bank transfer fees) and disbursement costs including where applicable, Land Registry fees, search fees, stamp duty land tax and fees to any third parties including management companies.
Alternatively you can complete our Conveyancing Quote calculator.
Private Client Department
We can assist you with the preparation of wills and Lasting Powers of Attorney.
Please contact us and provide details of the service that you require and we will provide you with a fixed fee and confirm any disbursements that will be incurred, including Land Registry fees or fees due to the Office of the Public Guardian.
If you require assistance with the administration of an estate, please contact us and provide us with further information and we will be able to provide an estimate of our costs. We usually charge on the basis of an hourly rate of £250, plus VAT, but can also provide fixed fees depending on the circumstances. Most estates will fall within the range of £2,000-£6,000, plus VAT and disbursements such as Probate Registry fees, Land Registry fees, and statutory notices. Our charges will be confirmed based on the work involved and the complexity of an estate.
Some of the factors that can increase the costs of dealing with an estate:
- Large numbers of individual assets held with different organisations
- Complex arrangements (e.g. trusts)
- Missing beneficiaries or information
- Disputes between beneficiaries/executors
- Claims against the estate
- The discovery of new assets/liabilities
- Gifts made prior to death
- Disputes/challenges of valuations by HMRC
- Rental properties and tenants
- Foreign assets
Our Private Client Department is headed by James Patterson who has been a solicitor since 2009 and a full member of the Society of Trust & Estate Practitioners since 2014
New Year New Beginnings
New starters for 2022, an experienced Chartered Legal Executive and a Conveyancing Paralegal.
Coupe Bradbury on the Move
Coupe Bradbury’s Lytham office is no longer based at The Chapel House. From December 2020, Coupe Bradbury’s Lytham office has been relocated.
Latest Testimonial
We would like to thank the Corporate & Commercial Department for completing our company sale and dealing with all of the complexities that arose. It was reassuring to have such a professional team representing us.Mr & Mrs R
